Code of Ethics
Dealer Pledge
As a new car and SUV dealer and a partner with Mazda Canada, we value our reputation within the community and industry. We subscribe to all Mazda Canada standards and principles and comply with all local, provincial and federal laws. On behalf of this dealership and our employees, we pledge our…
Integrity
We will operate this business in accord with the highest standards of ethical conduct. We will treat each customer in an open, honest and equitable fashion. We will advertise products and services in an accurate and informative way.
Competence
We will present products and services clearly and factually. We will serve our customers in a knowledgeable and professional manner. We will uphold the brands we represent.
Accountability
We will put our promises in writing and stand behind them. We will resolve customer concerns promptly and courteously. We will stand behind our warranties.
Transparency
We will provide complete and clear information about our products and services, including pricing, financing options, and any potential fees or charges. We will be transparent in all aspects of our business operations.