Dedicated Service

I purchased my Mazda brand new in 2015. I noticed there was a little black plastic piece missing from my front bumper. I had mentioned it to Rob who I’m assuming is the Service Manager in Sydney. 2 years went by, and while I had my car in for an update and a couple of other things, Rob came out of his office with this black plastic part. He had said it’s been on his desk for 2 years. I was kind of blown away that he would remember the customer. I was very satisfied with his customer service!

Other customers satisfied

Courteous
Always fast and super courteous service at Sydney Mazda. I will be a returning customer!
Accommodating
I am so happy with the service Sydney Mazda gave me! The brakes went on my car after hours and they took me in the very next morning. I can’t go without a vehicle so I was impressed they had me zoom zooming again so quickly later the next day! Very friendly staff and easy to deal with!
Greatly Valued
I greatly value that the Mazda Service Department does not constantly try to upsell. Previous to my Mazda6, I was a loyal Toyota customer. Toyota lost my loyalty as a result of the constant upselling that occurred with each visit to their Service Department. Please continue doing what you are doing!